Kyubee Co., Ltd. (hereinafter referred to as "our company") recognizes that it is an important responsibility to properly protect and manage customers' personal information in the operation of the various services (hereinafter referred to as "the Services") it provides.

We comply with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"), We have established the following privacy policy and strive to protect personal information.

In this Privacy Policy, "personal information" refers to "personal information" as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details, and other descriptions contained in the information.

● Name, date of birth, gender, telephone number, email address, occupation, and other information that can identify an individual
● Information that reveals your usage information, such as the details of your use of the Service, the date and time of use, the number of times you have used it, payment information, the location of the rental bicycle, the URL of the website you have visited, your IP address, your browser, and your smartphone's OS.
● Other information that falls under personal information

When you use our services, we may collect your personal information in the following ways:

● How to enter information yourself on the Service
● By providing the information to us by email, telephone, in writing, fax, mail, etc.
● How we collect information when you use our services
● Indirectly provided by a third party such as a contractor

The purposes for which we collect and use personal information are as follows:

● Provision, operation and management of the Service
● Accepting reservations, confirmation, changes, cancellations, etc.
● To identify the location of our rental bicycles
● Billing and payment processing
● Notification and communication of important matters to customers
● Responding to customer inquiries
● Improving our services and developing new services
● To statistically process personal information, aggregate it, and publish the results of a survey.
● Response to acts that violate the terms of use, laws, etc.
● Other purposes incidental to the above purposes of use

We will keep your personal information accurate and up-to-date, and take necessary measures such as maintaining a security system, establishing a management system, and providing thorough employee training to prevent unauthorized access, loss, destruction, falsification, leakage, etc. of personal information. We will implement safety measures and strictly manage personal information.

We will not provide personal information to third parties unless required by law or with the customer's consent. However, we may provide or disclose personal information to third parties in the following cases:

● When disclosing to a contractor outsourced by our company to provide the service requested by the customer (however, we require the contractor to implement appropriate management regarding the protection of personal information)
● If we determine that the customer will cause harm to a third party
● When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the customer's consent
● When it is necessary to cooperate with a national or local government agency, or a party commissioned by them, in carrying out duties prescribed by law, and obtaining the customer's consent may impede the performance of those duties
● When disclosure of personal information is requested by a court, public prosecutor's office, police, bar association, consumer center, or other organization with equivalent authority.
● When the customer himself/herself explicitly requests disclosure or provision to a third party
● When disclosure or provision is permitted by law
● When outsourcing part or all of the handling of personal information within the scope necessary to achieve the purpose of use
● When personal information is provided in connection with business succession due to a merger or other reason, and is handled within the scope of the purpose of use prior to the succession

We take thorough security measures to ensure the accuracy and safety of personal information.

If you wish to inquire about, correct, or delete your personal information, We will respond after confirming your identity.

Cookie information is a mechanism that temporarily stores information about your website browsing in your browser. Cookie information alone cannot identify a specific individual, but if it can be used to identify a specific individual by comparing it with other information, it will be treated as personal information.

● Most web browsers automatically allow the use of cookies, but you can disable (reject) the use of cookies by changing your browser settings.
● If you disable cookies, you may not be able to use this service properly, or advertising settings that require cookies may not be reflected.
● We automatically receive and record on our server information such as your cookie information, the advertisements and pages you have viewed, and your usage environment from your browser.
● We will use the acquired cookie information for the following purposes: ○ To improve convenience when using this service, such as automatically entering email addresses
○ To maintain security, such as maintaining and protecting sessions
○ To consider and develop new services
○ To customize services and advertising content to better suit each individual customer

This website uses the access analysis tool "Google Analytics" provided by Google Inc. Please refer to the Google Analytics website for the terms of use and privacy policy.

・Google Analytics Terms of Service
・Google Privacy Policy

We may change the contents of this Privacy Policy as necessary. The revised Privacy Policy will take effect upon being posted on this website, unless otherwise specified by the Company.

For inquiries regarding our handling of personal information, please contact us at the address below.

[Contact Information]
2nd floor, Teibn Building, 246 Shimohorizumecho, Higashiyama-ku, Kyoto City, Kyoto Prefecture 605-0992
Kyubee Co., Ltd.